What is better Spechy or Zendesk? If you’re having a tough time picking the right Customer Support Software product for your situation, we suggest that you do a comparison of the available software and discover which service offers more advantages. In particular, here you can examine Spechy (overall score: 8.0; user rating: 95%) vs. Zendesk (overall score: 9.7; user rating: 98%) for their overall performance.
You can even see which one provides more tools that you need or which has more flexible pricing plans for your current situation. Working with a clear table to evaluate their features will significantly improve the odds of getting the right product for your company. Look closely at other factors of the software such as ease-of-use, flexibility, scalability, and pricing options.
Our team put a lot of effort to review all popular Call Center Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, JustCall, Freshdesk Contact Center.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Spechy and Zendesk were evaluated by a group of reliable B2B experts who conducted a full study of all important aspects of every software. Their ultimate score was prepared with unique SmartScore system that provides an individual partial score to every factor including: main features, customer support, mobile device support, security, client satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only thing crucial to a business so we do our best to pay attention to all aspects of a solution before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
