What is better Spechy or Vivantio? Getting the right Customer Support Software for your company is hard with too much functions, choices, and offers to consider. But, relying on our review directory will make it possible for you to streamline the selection steps by showing all major apps in one location.
As an illustration, you can match Spechy and Vivantio for their features and overall scores, namely, 8.0 and 8.4, respectively. Furthermore, you can check which product has superior general user satisfaction rating: 95% (Spechy) and 93% (Vivantio) to determine which one is the better option for your company. Don’t simply buy the service with the cheapest price, but the one that offers the best value.
If you need to quickly decide on the more reliable Call Center Software according to our review team we advise you try out the following products: Freshdesk Contact Center, Zendesk, JustCall.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Please keep in mind that even though both Spechy and Vivantio may provide an outstanding range of features each solution could be created for a different company size. If you are studying different apps you should focus on a business type they are catering to. Some features may scale up effectively for large enterprises but if you have a small or mid-sized company it’s often better to avoid paying for customized functionalities that you might never actually use.
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