What is better Scorebuddy or Five9? Choosing the best Customer Support Software for your business is hard with so many features, choices, and terms to consider. But, using our website will help you to cut down the selection steps by getting all key software in one location.
For instance, you can compare Scorebuddy and Five9 for their tools and overall scores, namely, 7.3 and 8.6, respectively. Similarly, you can see which product has better general user satisfaction rating: 100% (Scorebuddy) and 91% (Five9) to learn which solution is the better option for your company. Don’t simply buy the software with the lowest price, but the software that offers the best value for your money.
In the event you have to quickly locate the more reliable Customer Support Software according to our review team we recommend you check out the following solutions: Freshdesk, Freshdesk Omni, Zendesk.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Every time you test various Customer Support Software solutions you shouldn’t just study their features list and offered pricing packages. Keep in mind the product must be meeting your standards and business so the more flexible their offer the better. Check what systems are supported by Scorebuddy and Five9 and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, as this may be a critical factor for many firms.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
