What is better Scorebuddy or Salesforce Service Cloud? Different businesses need different types of Customer Support Software. To understand well which service suits you, think of comparing various solutions feature by feature including their terms and prices. Similarly, you may get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: Scorebuddy (7.3) vs. Salesforce Service Cloud (9.6) for overall quality and performance; Scorebuddy (100%) vs. Salesforce Service Cloud (97%) for user satisfaction rating. Examine their high and weaker points and find out which software is a more sensible choice for your company. One simple but effective tip is to write the advantages and disadvantages of both services side by side and see which software is better.
We are aware that not all businesses have enough time to examine a large number of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In case you continue having second thoughts about which service will work best for your company it may be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular each service is and how extensive is its online presence. For instance, in case of Facebook Scorebuddy has 46 likes on their official page while Salesforce Service Cloud profile is liked by 617858 users.
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