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Compare Salesforce Live Agent vs Olark

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Salesforce Live Agent or Olark? Getting the best Customer Support Software product is all about assessing numerous solutions and figuring out the top program for your specific needs. Our exclusive system gives you an instant look at the general rating of Salesforce Live Agent and Olark. For overall quality and performance, Salesforce Live Agent scored 9.1, while Olark scored 8.7. On the other hand, for user satisfaction, Salesforce Live Agent earned 92%, while Olark earned 98%.

Below you can also check their features, terms, plans, etc. to find out which software will be more suitable for your situation. One key element to check is if the application allows you to enable and disable restrictions on different types of users to secure any critical corporate data.

At the moment, the leading solutions in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.

You shouldn’t expect only a broad range of features and scalable pricing plans from a credible Customer Support Software. Almost as crucial as core features is a quality customer support. You want to ensure that in a situation where you have any questions about Salesforce Live Agent or Olark, or you run into a problem, or maybe you’ll need to ask for a specific change or functionality useful to your company you can count on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are available. It’s also a major asset if you are able to benefit from individual training or at the very least a knowledge base you can use.

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