What is better SafeSoft Solutions or Five9? To ensure that you acquire the most useful and productive Customer Support Software for your firm, you need to compare products available on the market. For example, here you can match SafeSoft Solutions’s overall score of 7.2 against Five9’s score of 8.6. You can even compare their general user satisfaction: SafeSoft Solutions (N/A%) vs. Five9 (91%).
Moreover, you can compare their good and bad points feature by feature, including their contract conditions and prices. By comparing products you are more likely to pick the best software for your company. It goes without saying you have to know your unique needs to realize which solution addresses those needs.
Our experts made sure to review all popular Customer Support Software solutions that you can find on the market, but among them these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Almost as crucial as functionalities and client support quality are pricing packages given by SafeSoft Solutions and Five9. While pricing should not be the only aspect it’s without a doubt a significant thing to consider. You should count on a flexible pricing package that can be matched with your team size and painlessly scaled up every time your company expands. You should be certain you don’t opt for packages that include advanced tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can frequently count on more affordable prices. You should also give a chance to a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to pay any money and gives you a practical overview of what it’s like to work with SafeSoft Solutions and Five9.
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