What is better SafeSoft Solutions or Vivantio? The best Customer Support Software is a service that can tackle your company’s unique demands. It’s easy to identify which choice works really with your industry if you review a wider range of products before you decide which one is the best.
For instance, SafeSoft Solutions and Vivantio are scored at 7.2 and 8.4, respectively, for general quality and performance. Similarly, SafeSoft Solutions and Vivantio have a user satisfaction rating of N/A% and 93%, respectively, which suggests the general satisfaction they get from customers. Even better, talk to a current client of the software and ask for their feedback about the application in question.
If you would like to quickly locate the optimal Customer Support Software according to our review team we recommend you check out one of these products: Freshdesk, Zendesk, Freshdesk Omni.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both SafeSoft Solutions and Vivantio were evaluated by a panel of independent B2B experts who prepared a thorough study of all core elements of each solution. Their total rating was calculated using our unique SmartScore algorithm which provides a separate partial score to each element including: main features, client support, mobile device support, security, user satisfaction and market presence. We know useful features are not the only aspect essential to a company so we make sure we pay attention to all aspects of a product prior to giving it a final rating.
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