What is better SafeSoft Solutions or ScreenConnect? Buying the most effective Customer Support Software for your firm is crucial to boosting your company’s efficiency. In our platform, it's easy to assess numerous solutions to see which one is the most suitable software for your needs. Here you can match SafeSoft Solutions vs. ScreenConnect and check their overall scores (7.2 vs. 9.0, respectively) and user satisfaction rating (N/A% vs. 96%, respectively).
You can even analyze the details of rates, conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. In practice, select the software that lets you to change the features and subscription plan to address your sales growth or lack of it.
Those of you who are pressed for time or want a Customer Support Software suggestion from our team may want to try out these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you are still having doubts about which solution will work best in your case it might be a sensible idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given product is and how extensive is its online presence. For example SafeSoft Solutions Twitter account has currently 2319 followers. At the same time ScreenConnect Twitter is followed by 15200 users.
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