What is better RightAnswers or HelpDocs? If you’re having a hard time picking the right Knowledge Management Software product for your company, it’s a good idea to compare and contrast the available software and discover which service offers more benefits. For instance, here you can compare RightAnswers (overall score: 9.0; user rating: 100%) vs. HelpDocs (overall score: 8.5; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has better pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly improve the odds of getting the appropriate product for your company. Take a closer look at other aspects of the software such as ease-of-use, flexibility, scalability, and pricing options.
Currently, the leading services in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
RightAnswers integrates with the following business systems and applications:
Salesforce
ServiceNow
NetSuite CRM
BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
5 team accounts
Unlimited website visitors
Unlimited help articles
Analytics within 30 days
Custom domain with SSL
Read-only API access
Integrate HelpDocs with your existing business tools
Both RightAnswers and HelpDocs were evaluated by a group of reliable B2B experts who conducted a detailed examination of all key aspects of each solution. Their total rating was prepared by means of unique SmartScore model that gives an individual partial score to each factor such as: main features, client support, mobile support, security, customer satisfaction and market presence. We know useful features are not the only aspect essential to a company so we make an effort to pay attention to all sides of a solution prior to giving it a final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
