What is better HelpDocs or Bloomfire? Comparing products to find the best Knowledge Management Software need not be complicated. On our review platform, it is possible to match HelpDocs and Bloomfire and immediately see their differences. We allow you to check their uniqe benefits, supported devices, support service, pricing, terms, and many more.
It's also possible to review their overall score (8.5 for HelpDocs vs. 9.0 for Bloomfire) and overall customer satisfaction level (100% for HelpDocs vs. 100% for Bloomfire). Spend some time and review your top choices and determine which one is right for your company. Likewise, you must check the vendor’s credibility; can they be relied upon and will they still be operating a few years from now?
We know that not all people have the time to test a large number of different products, so we created a list of recommendations that you may find useful. Our top choices for the Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
5 team accounts
Unlimited website visitors
Unlimited help articles
Analytics within 30 days
Custom domain with SSL
Read-only API access
Integrate HelpDocs with your existing business tools
Bloomfire integrates with the following third-party systems:
Salesforce
Zendesk
Chrome
Box
Dropbox
Google Drive
OneDrive
LinkedIn
Tableau
Power BI
Azure
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
If you are still having second thoughts about which software will be best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular each software is and how large is its online presence. For example, in case of Facebook HelpDocs has 131 likes on their official page while Bloomfire profile is liked by 3292 people.
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