What is better HelpDocs or Inbenta Knowledge Management? With different functions, pricing, conditions, and more to compare, determining the best Knowledge Management Software for your business is tough. Nevertheless making use of our system, it is simple to match the features of HelpDocs and Inbenta Knowledge Management including their general rating, respectively as: 8.5 and 9.2 for overall score and 100% and 93% for user satisfaction.
You can also evaluate them feature by feature and find out which software is a more suitable fit for your business. Don’t forget to get a free trial first prior to opting in for a plan to experience how the solution can benefit you in real scenarios.
If you have to quickly decide on the more reliable Knowledge Management Software according to our experts we advise you check out one of these solutions: Zendesk, ServiceNow Knowledge Management, Zendesk.
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
5 team accounts
Unlimited website visitors
Unlimited help articles
Analytics within 30 days
Custom domain with SSL
Read-only API access
Integrate HelpDocs with your existing business tools
Inbenta Knowledge Management lets you consolidate all business information in a single platform where you can control it so you can swiftly answer your customers’ queries. If you are interested in the software, you can request enterprise pricing by phone, email, web form, or chat.
Inbenta Knowledge Management enables you to connect the system with your help center application and other third-party solutions using JavaScript and API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Groupon, Skyscanner, Allegion
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An AI-powered knowledge management application that enables self-service.
Both HelpDocs and Inbenta Knowledge Management were evaluated by a group of independent SaaS experts who conducted a detailed study of all key aspects of every app. Their total score was calculated by means of unique SmartScore system that provides a separate partial score to each factor such as: main features, client support, mobile device support, security, customer satisfaction and market presence. We realize useful features are not the only aspect crucial to a business so we make an effort to pay attention to all aspects of a solution prior to giving it a final rating.
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