What is better Inbenta Knowledge Management or Igloo Software? You can use our scoring system to help you get a general idea which Knowledge Management Software product is better for your company. For overall product quality, Inbenta Knowledge Management earned 9.2 points, while Igloo Software earned 8.5 points. Meanwhile, for user satisfaction, Inbenta Knowledge Management scored 93%, while Igloo Software scored 90%.
Details about their functions, tools, supported platforms, customer service, and more are provided below to provide you with a more correct review. Don’t forget to get only the tools that you need so as not to waste resources for functions which are redundant.
In the event you need to quickly locate the top Knowledge Management Software according to our review team we recommend you take a look at one of these services: Zendesk, ServiceNow Knowledge Management, Zendesk.
Inbenta Knowledge Management lets you consolidate all business information in a single platform where you can control it so you can swiftly answer your customers’ queries. If you are interested in the software, you can request enterprise pricing by phone, email, web form, or chat.
Inbenta Knowledge Management enables you to connect the system with your help center application and other third-party solutions using JavaScript and API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Groupon, Skyscanner, Allegion
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An AI-powered knowledge management application that enables self-service.
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
Office 365
Box
Dropbox
Microsoft OneDrive
GDrive
Messaging apps:
Slack
Chatter
Yammer
Teams
Calendaring apps:
Microsoft Outlook
Google Calendar
Ticket tracking:
Zendesk
CRM:
SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
You don’t want just a wide range of functionalities and flexible pricing packages from a credible Knowledge Management Software. Almost as significant as main features is a quality customer support. You want to make sure that when you have any questions about Inbenta Knowledge Management or Igloo Software, or you face some problems, or maybe you’ll need to request a specific revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can enjoy personal training or at least a knowledge base you can use.
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