What is better Inbenta Knowledge Management or Zendesk? Finding the most effective Knowledge Management Software for your company is essential to increasing your company’s efficiency. In our platform, it's easy to assess different solutions to see which one is the appropriate software for your needs. Here you can match Inbenta Knowledge Management vs. Zendesk and check out their overall scores (9.2 vs. 9.7, respectively) and user satisfaction rating (93% vs. 98%, respectively).
You can also look at the details of pricing, terms and conditions, plans, services, tools, and more, and determine which software offers more advantages for your business. In general, select the software which helps you to change the features and subscription plan to match your business growth or lack of it.
We realize that not all businesses have enough time to examine a large number of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
Inbenta Knowledge Management lets you consolidate all business information in a single platform where you can control it so you can swiftly answer your customers’ queries. If you are interested in the software, you can request enterprise pricing by phone, email, web form, or chat.
Inbenta Knowledge Management enables you to connect the system with your help center application and other third-party solutions using JavaScript and API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Groupon, Skyscanner, Allegion
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An AI-powered knowledge management application that enables self-service.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you continue having doubts about which app will work best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular every service is and how big is its online presence.For instance, if you look at Inbenta Knowledge Management LinkedIn page you’ll see that they are followed by 3419 people. In case of Zendesk the volume of followers on their LinkedIn page is 59490.
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