HelpDocs
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Knowledgebase
- Search
- Analytics
- Native integrations
- Widget API
- Audit trail
- Team accounts
Pricing Info
Pricing Info
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
- 5 team accounts
- Unlimited website visitors
- Unlimited help articles
- Analytics within 30 days
- Custom domain with SSL
- Read-only API access
- Integrate HelpDocs with your existing business tools
- Custom CSS
Pro – $99/month or $948/year
- 25 team accounts
- All Standard features
- Translate help articles to multiple languages
- Lighthouse widget
- Analytics within 90 days
- Address 404-page issues
- Custom HTML templates
- Own domain
Growth – $199/month or $2,028/year
- Set up 50 team accounts
- Additional user – $100/100 extra users
- Analytics within a period of 180 days
- Single sign-on access
- Advanced permissions
Integrations
Integrations
HelpDocs integrates with the following applications:
- Slack
- Front
- Intercom
- Gorgias
- Belco
- Doorbell
- Disqus
- Smooch
- Elevio
- Google Analytics
- Aptrinsic
- Drift
- Segment
- Statuspage
- Chatra
- GoSquared
- LiveChat
- Crisp
- LucidChart
- Kommunicate
- Feedier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walmart, Ready2Order, Sphero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpDocs is an authoritative knowledgebase software to support customers.
Company Email
jake@helpdocs.io
Company's Address
HelDocs Ltd.
Evolution House Iceni Court,
Delft Way, Norwich, Norfolk,
England, NR6 6BB
UK
HelpDocs Comparisons
Popular HelpDocs Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Authentication
- Blogs
- Broadcasts
- Calendars
- File manager
- Forums
- Future Publish
- Labels
- Notifications
- Org charts
- Permissions
- Polls
- Profiles
- Read tracking
- Rich text editor
- RSS feeds
- Search
- Site manager
- Integrations
- Subscriptions
- Tasks
- Wikis
- Drag-and-drop UI
- Translation
- Moderation
Pricing Info
Pricing is by quote. Licensing includes the following features:
Core Platform
- 10 TB Storage
- All standard solution templates
- All out-of-the-box integrations with third-party tools
- All platform features
- Native iOS and Android apps
- All supported languages
- Google Analytics, Workplace Analytics, and OData
- Drag and drop page builder
Security & Authentication
- HIPAA security package
- Canada or US data residency hosted on Microsoft Azure
- Igloo LDAP Sync Tool
- Single Sign-On (SSO)
- EU GDPR compliant
Training
- 5 semi-private training seats
- 5 training webinar seats
- 5 self-serve portal seats
- Playbook with best practices, resources, and tips
Support
- Dedicated North-American support team
- Support Knowledge Base
- Access to Igloo Customer Care Community
- Bronze level support
- Igloo API Key
Integrations
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
- Office 365
- Box
- Dropbox
- Microsoft OneDrive
- GDrive
Messaging apps:
- Slack
- Chatter
- Yammer
- Teams
Calendaring apps:
- Microsoft Outlook
- Google Calendar
Ticket tracking:
- Zendesk
CRM:
- SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
Company Email
info@igloosoftware.com
Contact No.
Company's Address
22 Frederick St, Kitchener
ON N2H 2L3
Canada
Igloo Software Comparisons
Popular Igloo Software Alternatives
Both HelpDocs and Igloo Software were evaluated by a team of independent SaaS experts who conducted a detailed study of all key aspects of every service. Their total rating was prepared by means of unique SmartScore model that gives an individual partial score to every factor like: main functionalities, customer support, mobile support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a business so we make an effort to pay attention to all aspects of a software prior to calculating its final score.
Page last modified