What is better ReferenceEdge or SoGoCX? With different features, pricing, conditions, and more to compare, finding the right Customer Experience Management Software for your organization is tough. Nevertheless by using our system, it is simple to match the features of ReferenceEdge and SoGoCX as well as their general rating, respectively as: 6.8 and 9.2 for overall score and N/A% and 97% for user satisfaction.
You can also assess them feature by feature and see which application is a more effective fit for your enterprise. Don’t forget to get a demo first prior to subscribing to see how the software can help you in real scenarios.
People who want to save some time or could use a Customer Experience Management Software recommendation from our experts may want to examine these top choices for the current year: Alchemer, Smartlook, Zendesk.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
If you are still having doubts about which solution will perform best in your case it might be a sensible idea to examine each service’s social metrics. These metrics are frequently a sign of how popular a given service is and how wide is its online presence.For example, if you check ReferenceEdge LinkedIn account you’ll learn that they are followed by 208 users. In case of SoGoCX the number of followers on their LinkedIn page is 1131.
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