What is better SoGoCX or Qualtrics CX? When scouting for the best Customer Experience Management Software for your firm it is recommended that you examine the features, costs, and other important info about the product and vendor. Here, you can check the parallels and distinctions between SoGoCX (overall score at 9.2 and user satisfaction at 97%) and Qualtrics CX (overall score at 9.1 and user satisfaction at 100%).
It's also possible to check out their particulars elements, such as tools, plans, costs, conditions, etc. What is more, read the terms thoroughly for information on hidden fees, like, setup cost, independent customer service, upgrade fees, cloud storage fees, and more.
In case you you have to quickly identify the best Customer Experience Management Software according to our experts we advise you try out one of these products: Smartlook, Alchemer, Zendesk.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
If you continue having doubts about which solution will work best for your business it might be a good idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every solution is and how big is its online presence. For instance SoGoCX Twitter account has currently 10239 followers. At the same time Qualtrics CX Twitter is followed by 35644 users.
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