What is better SoGoCX or Contactually? Specific companies need different types of Customer Experience Management Software. To understand well which solution meets your requirements, consider assessing various solutions feature by feature an taking into consideration their terms and costs. Similarly, you may get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: SoGoCX (9.2) vs. Contactually (9.0) for overall quality and functionality; SoGoCX (97%) vs. Contactually (97%) for user satisfaction rating. Examine their strong and low points and find out which software is a better option for your company. A simple, practical tip is to note down the pros and cons of both services next to each other and find out which app has more benefits.
If you want to quickly locate the best Customer Experience Management Software according to our experts we advise you check out one of these services: Alchemer, Smartlook, Zendesk.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
If you research various Customer Experience Management Software products you shouldn’t only explore their features list and available pricing plans. Consider that the software must be meeting your requirements and business so the more flexible their offer the better. Learn what systems are supported by SoGoCX and Contactually and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, because this could be a deal breaker for many firms.
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