What is better Oxygen Help Desk or ScreenConnect? Getting the best Help Desk Software for your organization is complicated with various features, choices, and offers to choose from. However, depending on our website will make it possible for you to cut down the necessary steps by displaying all main software in a single place.
For instance, you can contrast Oxygen Help Desk and ScreenConnect for their functions and overall scores, in this case, 6.8 and 9.0, respectively. Likewise, you can check which one has higher general user satisfaction rating: 96% (Oxygen Help Desk) and 96% (ScreenConnect) to learn which software is the better choice for your organization. Don’t simply pick the service with the lowest price, but the software that has the best value for your money.
Users who want to save some time or would like to get a suggestion from our experts might want to investigate these top choices for this year: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Help Desk Software will be able to cover all the needs of a company. Though main features of Oxygen Help Desk and ScreenConnect are important you should also thoroughly examine the integrations provided by every solution. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s definitely wiser to choose services that integrate well with one another. If you do that you can guarantee a reliable exchange of data between your teams and apps, which can significantly reduce time wasted on migrating between one software and the other.
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