What is better Oxygen Help Desk or Salesforce Service Cloud? When selecting the right Help Desk Software for your company it is recommended that you evaluate the characteristics, rates, along with other critical information concerning the product and vendor. Here, you are able to see the parallels and differences between Oxygen Help Desk (overall score at 6.8 and user satisfaction at 96%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
You may also examine their unique details, for example functions, plans, pricing, conditions, etc. Similarly, analyze the terms thoroughly for information on extra charges, including, setup cost, independent customer service, upgrade fees, storage fees, and others.
In case you you have to quickly decide on the more reliable according to our review team we advise you examine the following services: .
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you research various Help Desk Software software you shouldn’t just look at their list of features and offered pricing packages. Pay attention to the fact that the solution should be meeting your needs and company so the more flexible their offer the better. Check what OSes are supported by Oxygen Help Desk and Salesforce Service Cloud and be certain you will get mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a key element for many companies.
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