What is better Oxygen Help Desk or NinjaOne (Formerly NinjaRMM)? Examining products to find the best Help Desk Software does not always have to be hard. On our review platform, you can easily match Oxygen Help Desk and NinjaOne (Formerly NinjaRMM) and promptly see their unique elements. We allow you to check their uniqe benefits, supported devices, support service, costs, terms, and more.
It's also possible to review their overall score (6.8 for Oxygen Help Desk vs. 8.6 for NinjaOne (Formerly NinjaRMM)) and overall customer satisfaction level (96% for Oxygen Help Desk vs. 93% for NinjaOne (Formerly NinjaRMM)). Devote time to review your leading alternatives and discover which one is right for your company. Similarly, you have to assess the vendor’s background; can you count on them and will they still be operating in a few years time?
We realize that not all businesses have enough time to test dozens of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the category are: .
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Almost as essential as features and customer support quality are pricing plans given by Oxygen Help Desk and NinjaOne (Formerly NinjaRMM). Although pricing should not be the sole element it’s without a doubt a significant thing to think about. You should count on a flexible pricing plan that can be matched with your business size and painlessly scaled up when your company grows. Be sure that you don’t opt for pricing plans that have complex functionalities that you won’t find useful and always make an effort to contact with the vendor directly as big companies can often benefit from discounts. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a valuable experience that doesn’t need you to spend any money and gives you a reliable overview of what it feels like to work with Oxygen Help Desk and NinjaOne (Formerly NinjaRMM).
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