What is better Moxie Knowledgebase or Document360? The ideal Knowledge Management Software is a product that can address your company’s specific requirements. It is possible to determine which choice is best suited for your business if you examine numerous products before you decide which one is the best.
For instance, Moxie Knowledgebase and Document360 are scored at 8.2 and 9.0, respectively, for general quality and performance. Likewise, Moxie Knowledgebase and Document360 have a user satisfaction rating of 90% and 97%, respectively, which reveals the general feedback they get from customers. Even better, talk to a current client of the software and ask for their opinion concerning the application in question.
If you need to quickly find the more reliable Knowledge Management Software according to our review team we suggest you take a look at the following solutions: Zendesk, ServiceNow Knowledge Management, Zendesk.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Both Moxie Knowledgebase and Document360 were evaluated by a team of reliable SaaS experts who conducted a full study of all core elements of each software. Their ultimate score was prepared with unique SmartScore algorithm that provides an individual partial score to each factor including: main functionalities, customer support, mobile device support, security, user satisfaction and media presence. We are aware that useful features are not the only factor essential to a company so we make sure we pay attention to all aspects of a software prior to coming up with its final score.
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