What is better ManageEngine Remote Access or Zoho Assist? When choosing the ideal Customer Support Software for your enterprise it is suggested that you evaluate the functions, pricing, as well as other essential information regarding the product and vendor. Here, you are able to see the parallels and discrepancies between ManageEngine Remote Access (overall score at 8.9 and user satisfaction at 97%) and Zoho Assist (overall score at 8.5 and user satisfaction at 98%).
You may also check their unique details, for example functions, plans, costs, terms and conditions, etc. Similarly, analyze the terms carefully for information on extra charges, including, setup cost, separate helpdesk support, upgrade fees, storage fees, and others.
People who want to save some time or could use a Remote Support Software advice from our experts may want to examine these top choices for the current year: Atera, ScreenConnect, Zendesk.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
When you pick a service that you are sure will be an actual asset for your business you shouldn’t simply limit yourself to what reviewers have to say about it. In many cases personal experience with the software will vary, depending on your own goals and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each solution to give you a quick overview of how real users of ManageEngine Remote Access and Zoho Assist evaluate their contact with the service. Our system is based on detailed analysis of product appearances on other sites, social networks and blogs, so you are going to obtain a comprehensive and credible overview of what other users think about each service. In this case ManageEngine Remote Access got a total satisfaction rating at 97% while for Zoho Assist 98% of users say they had an enjoyable experience with it.
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