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Compare Zoho Assist vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Zoho Assist or NinjaOne (Formerly NinjaRMM)? The best Customer Support Software is a solution that can deal with your company’s specific requirements. It’s easy to find which choice works really with your company if you review numerous products before you decide which one is the best.

For instance, Zoho Assist and NinjaOne (Formerly NinjaRMM) are scored at 8.5 and 8.6, respectively, for all round quality and performance. Similarly, Zoho Assist and NinjaOne (Formerly NinjaRMM) have a user satisfaction rating of 98% and 93%, respectively, which shows the general feedback they get from customers. Better yet, reach put to an existing user of the software and solicit their opinion regarding the software in question.

As of now, the best services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.

Almost as important as features and client support level are pricing options provided by Zoho Assist and NinjaOne (Formerly NinjaRMM). Even though cost should not be a deciding aspect it’s without a doubt an important thing to consider. You should expect a flexible pricing package that can be matched with your team size and easily scaled up if your team expands. Make sure you don’t opt for packages that include additional tools that you won’t use and always try to contact with the vendor directly as big companies can usually benefit from more affordable prices. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a valuable experience that doesn’t need you to pay any money and offers a practical overview of what it’s like to work with Zoho Assist and NinjaOne (Formerly NinjaRMM).

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