What is better Zoho Assist or Pipedrive? We are here to simplify the cumbersome process of contrasting CRM Software products for you. For instance, on this page you can examine the overall performance of Zoho Assist (8.5) and compare it with the overall performance of Pipedrive (9.4). It's also possible to match their overall user satisfaction rating: Zoho Assist (98%) vs. Pipedrive (100%).
Similarly, research their capabilities carefully to determine which product can better deal with your company’s requirements. Generally, any B2B software has to let you to immediately see the big picture, all the while offering you immediate access to the details.
At this time, the top products in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
It may not always be sufficient to simply compare Zoho Assist and Pipedrive against one another. Even though specific functionalities, pricing plans and user reviews are all important and should be considered when making a final choice, you should also check out the recognition and awards merited by each service. Very often a less dominant software may turn out to be a great choice that was distinguished with SaaS awards such as our Great User Experience Award which reveals that regardless of smaller market presence it’s a worthy contender to the apps that rule the market.
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