What is better Lighthouse Desktop or Moxie Knowledgebase? With a wide range of functionalities, pricing, details, and more to check, determining the best Knowledge Management Software for your organization is tricky. Nevertheless making use of our system, it is simple to match the characteristics of Lighthouse Desktop and Moxie Knowledgebase including their general SmartScore, respectively as: 7.7 and 8.2 for overall score and 96% and 90% for user satisfaction.
You can also assess them feature by feature and find out which software is a more suitable fit for your enterprise. Don’t forget to get a demo first prior to opting in for a plan to see how the program can benefit you in real scenarios.
People who don't have much time or want a Knowledge Management Software advice from our experts might want to take a look at these top choices for this year: Zendesk, ServiceNow Knowledge Management, Zendesk.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
All the data, facts and opinions that we presented in this comparison were collected from official company sites, marketing content available online, actual experience from real clients as well as our individual everyday use of each software by a professional reviewer. We pay a lot of attention to extensively examine every software, so we not only analyze it on our own, but we also match our observations with opinions of other people from the B2B community.
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