What is better Lighthouse Desktop or Bitrix24? It’s easy to our scoring system to help you get a general idea which Knowledge Management Software product is more suitable for your business. For overall product quality, Lighthouse Desktop attained 7.7 points, while Bitrix24 gained 9.0 points. At the same time, for user satisfaction, Lighthouse Desktop scored 96%, while Bitrix24 scored 96%.
Details about their unique elements, tools, supported platforms, customer support, plus more are provided below to give you a more precise assessment. Don’t forget to purchase only the features that you need so you don’t waste cash for tools that are unnecessary.
Our team put a lot of effort to prepare reviews of all popular Knowledge Management Software services that you can find out there, but among them these three caught our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Samsung, Volkswagen, Vogue, PC Magazine
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance.
It may not always be enough to just compare Lighthouse Desktop and Bitrix24 against one another. Even though specific features, pricing and user reviews are all important and should be included when making a final decision, you should also pay attention to the recognition and awards merited by every app. Very often a less popular solution may turn out to be an amazing choice that was a winner of many industry awards such as our Experts’ Choice Award which shows that despite lesser market popularity it’s a worthy contender to the products that rule the market.
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