What is better Lighthouse Desktop or ServiceNow Knowledge Management? Today’s businesses look for the top Knowledge Management Software product to keep on being competitive. On this page we help you with buying the right service, by allowing you to assess Lighthouse Desktop and ServiceNow Knowledge Management down to the very details of their individual offers.
You can even check our general scoring values, which rate the software all round quality and performance. Lighthouse Desktop got a 7.7 score, while ServiceNow Knowledge Management has a score of 9.8. Likewise, you may compare their general user satisfaction rating: 96% (Lighthouse Desktop) against 100% (ServiceNow Knowledge Management). Keep in mind to select the solution that best answers your most urgent issues, not the application with a lot of features.
In case you you would like to quickly decide on the top Knowledge Management Software according to our experts we advise you examine the following services: Zendesk, ServiceNow Knowledge Management, Zendesk.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.
An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.
All the data, details and experiences that we offered in this comparison were gathered from official company websites, marketing content available online, real-life experience from real clients as well as our own direct use of each service by an expert. We pay a lot of attention to extensively analyze every software, so we not only test it on our own, but we also compare our findings with views of other members from the SaaS community.
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