ScreenConnect
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat Widget
- Bot Integration
- Bot to Human Handoff
- Contact Management
- Conversation Routing
- Chat Widget Customization
- Lead Collection
- Team Roles
- Weekly Reports
- Downloadable Reports
Pricing Info
Pricing Info
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
- 2 teammates
- Additional: $20/month/teammate or $200/year/teammate
- Unlimited bots
- Up to 1,000 MTU
- MTU overage at $0.01
- Dialogflow ES & CX, Amazon, Lex, IBM Watson
- Bot to human hand-off
- Basic reports
- 3 months chat history
- Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
- 5 teammates
- Additional: $30/month/teammate or $300/year/teammate
- Up to 5,000 MTU
- All inclusions of Start plan
- Mobile SDKs
- Integrates with Pipedrive and Agile CRM
- Ready-to-use templates
- Bot and CSAT analytics
- 1 year chat history
- Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
- 10 teammates
- Additional: $50/month/teammate or $500/year/teammate
- Up to 10,000 MTU
- All inclusions of Grow plan
- Custom bot
- Line
- Integrates with Zendesk and Zapier
- Teams and departments
- Advanced intent analytics
- Unlimited chat history
- Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
- All inclusions of Scale plan
- Unlimited users
- Custom-made chatbots
- All channels
- Custom integrations
- SAML-based SSO
- On-demand custom reports
- Unlimited chat history
- Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
Integrations
Integrations
Kommunicate integrates with various third-party application and systems including the following:
- Zapier
- ZenDesk
- AgileCRM
- Wordpress
- Squarepress
- Shopify
- Wix
- Clearbit
- Dialogflow
- Microsoft Bot Framework
- Amazon Lex
- IB Watson
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Kommunicate is a messaging first (Human + bot hybrid) customer support software with powerful automation, made for millennials.
Company Email
hello@kommunicate.io
Contact No.
Company's Address
Kommunicate
Stanford Financial Square, 2600 El Camino Real, Suite 415, Palo Alto, CA 94306
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multiple agents
- Remote Support
- No interruptions
- Secure information
- Automated reconnection
- Cross-platform compatibility
- Browser extensions
- Remote access
- Unattended access
- Simplified transfer of files
- Roles & permissions
- Shared toolbox
- Remote meetings
- Customization & branding
- Device monitoring & management
- Integration with ConnectWise Automation
- Enhanced features for Linux and Mac users
- Enhanced security and granular controls
Pricing Info
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
- 1 Session per Tech
- 3 Access Agents
- Remote Support
ONE – $27/month (billed annually)
- All features from the free plan
- 1 Session per Tech
- 10 Access Agents
- Remote Meetings
- Branding and Customization
- File Transfer
- Remote Printing
- Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
- All features from ONE
- Up to 3 Sessions Per Tech
- Unlimited Access Agents
- Mobile Technician Support
- Expanded Chat Options
- Remote Command Line
- Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
- All features from STANDARD
- Up to 10 Sessions Per Tech
- Video Auditing
A free trial is available for all plans.
Integrations
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Company Email
Contact No.
Company's Address
4110 George Rd., Suite 200
Tampa, FL 33634
USA
ScreenConnect Comparisons
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It may not always be sufficient to simply compare Kommunicate and ScreenConnect with one another. Although reliable tools, pricing and user experience are all important and should be considered when making a final choice, you should also check out the recognition and awards merited by every app. Very often a less dominant service may turn out to be a good choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that despite smaller market presence it’s a significant contender to the solutions that dominate the market.
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