What is better Kommunicate or VIZOR? With different functionalities, pricing, conditions, and more to compare, choosing the best Customer Support Software for your organization is hard. But by working with our system, it's easy to match the features of Kommunicate and VIZOR together with their general rating, respectively as: 8.7 and 8.0 for overall score and 96% and 98% for user satisfaction.
You can also assess them feature by feature check out which program is a more effective fit for your company. Don’t forget to ask for a trial version first before getting a plan to get a firsthand experience how the software works in real scenarios.
If you have to quickly identify the optimal Customer Support Software according to our review team we suggest you try out one of these solutions: Freshdesk Omni, Zendesk, Freshdesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
All the data, details and opinions that we offered in this table were taken from official vendor pages, marketing materials available online, real-life experience from real clients as well as our personal hands-on use of each app by an expert. We do our best to extensively analyze every software, so we not only study it internally, but we also compare our findings with opinions of other members from the B2B community.
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