What is better KnowledgeIQ or Support Hero? Getting the appropriate Knowledge Management Software product is as straightforward as comparing the strong and weak functionalities and terms offered by KnowledgeIQ and Support Hero. Here you can also match their general scores: 8.0 for KnowledgeIQ vs. 7.7 for Support Hero. Or you can check their general user satisfaction rating, 100% for KnowledgeIQ vs. N/A% for Support Hero.
We suggest that you spend some time to analyze their specific functions and decide which one is the better choice for your business. What’s more remember to factor in your company’s or industry’s unique case, for instance, a multilingual app for a global team or a mobile version to help you work away from your office.
We realize that not all businesses have the time to test a large number of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
When you test different Knowledge Management Software apps you shouldn’t only study their features list and available pricing plans. Keep in mind the software must be meeting your standards and company so the more flexible their offer the better. Learn which OSes are supported by KnowledgeIQ and Support Hero and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this may be a deal breaker for many businesses.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
