KnowledgeIQ
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single Source of Knowledge & Truth
- Content Management
- Multimedia Content
- Intelligent Search
- Real-Time Notifications & Alerts
- Knowledge Governance
- Process Diagrams
- Policy Engine
- Decision-Making Trees
- Dashboards & Reports
- Forums
- User Feedback Management
- Quizzes
- CRM, DAM, & Chatbot Integrations
Pricing Info
Pricing Info
KnowledgeIQ’s SME and enterprise pricing info is tailored to each business’ needs. Their plan includes:
- Complete access to all features and applications
- Includes all KM system upgrades
- Unlimited support from technical teams
- Access the software via Single Sign-On
- Integration with Active Directory & SAML 2.0 IAM systems
- iOS and Andriod mobile apps
- Integrated reporting & analytics
- KnowledgeIQ customer portal
Integrations
Integrations
KnowledgeIQ integrates with:
- Active Directory
- Okta
- Azure
- Auth0
- YouTube
- Vimeo
- Dropbox
- Box
- Sharepoint
- Office Online Server
- SAML 2.0 IAM systems
- Digital asset management Apps
- Chatbot platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Office of Public Prosecutions Victoria, Singtel, ANZ
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
KnowledgeIQ is a knowledge management solution built for call center teams and customers.
Company Email
Contact No.
Company's Address
Knosys Limited
Level 8, 31 Queen Street, Melbourne,
Victoria, Australia 3000
KnowledgeIQ Comparisons
Popular KnowledgeIQ Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Knowledgebase Building
- Advanced Support Analytics
- Search Queries Statistics
- Contextualized Resources
- Helpdesk Solution Integration
- Smart Contact Form
- Support Request Qualification
- Help Center Embed
Pricing Info
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
- 1 Admin
- 1 Language
- Unlimited Articles
- Advanced Analytics (7 Days Only)
- Basic Customization
- Help Center
- Knowledgebase
- Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
- All Small Features
- 3 Admins
- 2 Languages
- Unlimited Advanced Analytics
- Advanced Customization
- Drift Integration
- Freshchat Integration
- Zendesk Chat Integration
- Support Ticket Deflection
- Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
- All Medium Features
- 8 Admins
- 4 Languages
- Kissmetrics Integration
- Priority Support
Enterprise – request pricing information
- All Large Features
- Unlimited Admins
- Unlimited Languages
- Salesforce Integration
- Segment Integration
Integrations
Support Hero has direct integrations with a wide variety of support solutions. The following are only a few examples:
- Salesforce Desk
- Zendesk
- Zendesk Chat
- Freshdesk
- UserVoice
- Intercom
- Salesforce
- Segment
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kissmetrics, Zemanta, Golf Genius
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An in-app knowledgebase that educates your users for you to receive less support tickets.
Company Email
Company's Address
Support Hero, LLC
109 E 17th Street, Suite 420
Cheyenne, WY 82001
USA
Support Hero Comparisons
Popular Support Hero Alternatives
When you compare various Knowledge Management Software products you shouldn’t simply look at their list of features and available pricing packages. Keep in mind the solution should be meeting your requirements and business so the more flexible their offer the better. Check what platforms are supported by KnowledgeIQ and Support Hero and be certain you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a deal breaker for many firms.
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