What is better KnowledgeIQ or ProProfs Knowledge Base? Getting the perfect Knowledge Management Software product is all about cross-checking numerous solutions and figuring out the top software for your specific needs. Our unique process will give you a brief look at the general rating of KnowledgeIQ and ProProfs Knowledge Base. For overall quality and performance, KnowledgeIQ scored 8.0, while ProProfs Knowledge Base scored 8.5. On the other hand, for user satisfaction, KnowledgeIQ earned 100%, while ProProfs Knowledge Base earned 100%.
Below you can also check their features, terms, plans, etc. to determine what software will be more appropriate for your situation. One critical feature to assess is whether the app allows you to enable and disable permissions on various types of users to secure any confidential company data.
Currently, the most significant solutions in our Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
Both KnowledgeIQ and ProProfs Knowledge Base were tested by a group of reliable SaaS experts who conducted a thorough study of all key elements of every app. Their total score was prepared by means of unique SmartScore system which gives an individual partial score to each element like: main functionalities, customer support, mobile support, security, user satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only factor crucial to a business so we do our best to pay attention to all facets of a product prior to giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
