What is better Intercom Live Chat or Freshchat? Different businesses require different types of Customer Support Software. To understand well which solution meets your needs, consider comparing various options feature by feature along with their terms and costs. Likewise, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: Intercom Live Chat (8.8) vs. Freshchat (9.2) for total quality and functionality; Intercom Live Chat (88%) vs. Freshchat (96%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a more sensible choice for your company. One simple but effective tactic is to list the advantages and disadvantages of both applications side by side and find out which software is better.
In case you you want to quickly decide on the more reliable Live Chat Software according to our review team we advise you check out one of these services: Pipedrive, Vision Helpdesk, Zendesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
All the data, details and statistics that we offered in this table were collected from official vendor pages, marketing resources available online, real-life experience from real customers as well as our personal everyday use of each app by an expert. We pay a lot of attention to comprehensively test every software, as a result we not only examine it ourselves, but we also correlate our results with views of other members from the B2B community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
