Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Subscribe using keywords and shortcodes
- Sign-up page
- Subscriber management and groups
- Spreadsheet import
- Mass texts
- Two-way SMS conversations
- MMS picture messaging
- Advanced mobile application (Android and iOS)
- Automatic replies
- Forward replies
- Text-in giveaways
- Drip campaign
- Scheduled SMS blasts
- SMS analytics
- SMS promotions (coupons, text-to-win contests)
- SMS surveys
- Message templates
- SMS personalization
Pricing Info
Mobile Text Alerts offers various plans depending on your needs. Its monthly flat fee requires no contracts and no set-up fees.
14-day Trial – $0
- 50 messages
- MMS picture messaging
- Drip campaigns
- 1 free keyword
- Unlimited subscribers
Starter – $24/month (billed annually)
- All features in Trial.
- 1,000 messages/month
- Texts rollover to the following month
- 2 free keywords
Standard – $43/month (billed annually)
- All features in Starter
- 2,000 messages/month
- 3 free keywords
Professional – $79/month (billed annually)
- All features in Standard
- 5,000 messages/month
- 4 free keywords
Plus – $124/month (billed annually)
- All features in Professional
- 10,000 messages/month
- 5 free keywords
Premium – $239/month (billed annually)
- All features in Plus
- 20,000 messages/month
- 6 free keywords
Enterprise – $499/month (billed annually)
- All features in Premium
- 50,000 messages/month
- 7 free keywords
Enterprise Plus – $899/month (billed annually)
- All features in Enterprise
- 100,000 messages/month
- 8 free keywords
The service provider also offers a Custom Plan if you want specific features and packages.
Integrations
Mobile Text Alerts can support over 2,000 integrations using its API. Some of these include:
- Zapier
- Salesforce
- Constant Contact
- Google Calendar
- Mailchimp
- Hubspot
- Slack
- Shopify
- ClickFunnels
- Wordpress
- Facebook Lead Ads
- Infusionsoft
- Calendly
- ActiveCampaign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Bryan Health, Aisin Seiki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An affordable and easy business SMS service that lets online enterprises reach customers in seconds. Designed for small and medium-sized businesses, it allows them to communicate with their clients through messaging.
Company Email
contact@mobile-text-alerts.com
Contact No.
Company's Address
Mobile Text Alerts
3224 S 76
Lincoln, NE 68506
Mobile Text Alerts Comparisons
Popular Mobile Text Alerts Alternatives
It may not always be enough to simply compare Freshchat and Mobile Text Alerts against each other. Although reliable functionalities, pricing and user reviews are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every software. In many cases a less popular service may turn out to be a great choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that in spite of smaller market popularity it’s a worthy contender to the products that dominate the market.
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