What is better Freshchat or Pipedrive? Finding the best Customer Support Software for your business is crucial to improving your company’s efficiency. In our platform, it is simple to evaluate different solutions to see which one is the appropriate software for your needs. Here you can match Freshchat vs. Pipedrive and check out their overall scores (9.2 vs. 9.4, respectively) and user satisfaction rating (96% vs. 100%, respectively).
You can also browse the details of prices, conditions, plans, capabilities, tools, and more, and decide which software offers more benefits for your business. As a rule of thumb, go for the business software that lets you to add/remove features and pricing to match your sales growth or lack of it.
Those of you who don't have much time or could use a Live Chat Software advice from our team may want to take a look at these top choices for the current year: Vision Helpdesk, Pipedrive, Zendesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
You don’t want simply a broad range of useful tools and scalable pricing from a popular Customer Support Software. Almost as significant as core features is a top-notch customer support. You want to guarantee that if you have any questions about Freshchat or Pipedrive, or you run into a problem, or perhaps you’ll want to ask for a certain revision or functionality useful to your business you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can profit from individual training or at least a knowledge base you can use.
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