What is better Freshchat or Connecteam? There are lots of Communications Software products out there these days. The best way to find out which service fits your needs best is to evaluate them side by side. For example, here you can compare Freshchat and Connecteam for their overall score (9.2 vs. 9.0, respectively) or their user satisfaction rating (96% vs. 97%, respectively).
Additionally, you can compare their features and pricing stipulations along with other valuable details below. When matching products be sure to examine their similar capabilities and mark their disparities to have a clearer picture of both deals. What is more remember to evaluate non-core features like security, backup, usability, and helpdesk support.
Our experts made sure to prepare reviews of all popular Live Chat Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Pipedrive, Zendesk, Vision Helpdesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Connecteam offers various business and enterprise pricing plans for operations, communications, and HR & skills hubs. It also offers a 14-day free trial.
Small Business Plan – $0
Free for up to 10 users, offering basic functionalities
Connecteam effectively integrates with Google applications and offers seamless compatibility with Google Calendar, facilitating streamlined scheduling processes. Additionally, the platform provides integration capabilities with:
QuickBooks Payroll (online + desktop)
Gusto
PayChex
Xero
Zapier
API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Eagle Outfitters, Sodastream, Billabong
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity.
In the event you are still having second thoughts about which app will work best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular every app is and how extensive is its online presence. For instance, in case of Facebook Freshchat has 135 likes on their official page while Connecteam profile is liked by 4598 users.
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