What is better Intercom Live Chat or Zendesk? Selecting the best Customer Support Software for your organization is difficult with a lot of functions, choices, and terms to check. On the other hand, using our review platform will allow you to simplify the selection process by getting all major solutions in one location.
For example, you can contrast Intercom Live Chat and Zendesk for their functions and overall scores, namely, 8.8 and 9.7, respectively. Likewise, you can see which software has higher general user satisfaction rating: 88% (Intercom Live Chat) and 98% (Zendesk) to determine which one is the better choice for your organization. Don’t simply pick the software with the cheapest price, but the software that has the best value for your money.
Our team put a lot of effort to review all popular Live Chat Software services available on the market, but among all the ones we reviewed these three caught our special attention: Vision Helpdesk, Zendesk, Pipedrive.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will be able to solve all the requirements of a business. Even though key features of Intercom Live Chat and Zendesk are important you should also thoroughly study the integrations provided by a given solution. Very often you will already be making use of other types of B2B software in your company and it’s much more beneficial to select software that integrate well with each other. That way you will be able to guarantee an effortless transfer of data between your teams and apps, which can considerably reduce time wasted on migrating between one software and the other.
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