TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Track user data in Intercom
- Messenger launcher
- Auto messages
- Localization
- Email notifications
- Team inbox
- Live lead profiles
- Notes and mentions
- Saved replies
Pricing Info
Pricing Info
Intercom Live Chat offers three pricing plans as well as a free trial for 14 days:
Messages – From $53/month
- Segment – Target messages based on behavior and time
- Send – Send one-off or triggered auto messages
- Optimize – Improve message performance
- Integrate – connect to tolls you already use
Inbox – From $53/month
- Multi-channel – Receive messages from leads and users wherever they are
- Team Inbox – One place to manage and respond to all conversations with leads and users
- Operator Bot – Bot for better customer experiences
- Actionable insights – See your team’s performance and plan ahead
Articles – $49/month flat rate
- Public Help Center – Knowledge base searchable by anyone
- Actionable Insights – Feedback loops to help you improve your content
- Help Desk Integration – Connect Intercom’s Articles and Inbox products to scale your support
Integrations
Integrations
- Slack
- GitHub
- Wordpress
- Stripe
- Segment
- Sales CRM
- Zapier
- HipChat
- Zendesk
- Mixpanel
- MailChimp
- Marketo
- Trello
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Invision, Salesforce Desk, Expensify, Yahoo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Intercom Live Chat is a software platform you can use to track and engage your visitors, and convert them into your customers.
Company Email
team@intercom.io
Company's Address
55 2nd St, 4th Fl.,
San Francisco, CA 94105
Intercom Live Chat Comparisons
Popular Intercom Live Chat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
It may not always be sufficient to simply compare Intercom Live Chat and TeamSupport with one another. While reliable tools, pricing and customer experience are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each software. Very often a less known solution may turn out to be a great choice that was a winner of many SaaS awards such as our Experts’ Choice Award which proves that in spite of limited market popularity it’s a significant contender to the software that dominate the market.
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