What is better Freshchat or iFax? With a wide range of features, pricing, terms, and more to evaluate, choosing the best Communications Software for your business is challenging. But by using our system, it's easy to match the functions of Freshchat and iFax as well as their general SmartScore, respectively as: 9.2 and 8.9 for overall score and 96% and 97% for user satisfaction.
You can also compare them feature by feature check out which application is a better fit for your enterprise. Don’t forget to use a demo first prior to subscribing to get a firsthand experience how the software can benefit you in real scenarios.
Our experts made sure to prepare reviews of all popular Live Chat Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Vision Helpdesk, Pipedrive, Zendesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
iFax is currently available in to paid plans: Plus, and Professional. It also has a Free Plan, which is a good choice for occasional users. Below are more information on the platform’s paid plans:
Plus – $16.67 per month, billed annually
500 pages per month
1 fax number
3 cents per page
iOS, Android, Windows, and Mac apps
Superior fax quality
Professional – $25 per month, billed annually
All Plus features, plus
1,000 pages per month
1 cent per page
256-bit HIPAA compliant
Send unlimited sized faxes
Fax-to-Text conversions
Team collaboration and fax processing
Smart Folders with Google Drive/Dropbox
Annotate or eSign faxes documents
Fax by email
Developer API + Zapier Integration
24/7 live chat and phone support
Pricing for the Professional plan also depends on the fax numbers you choose. If you opt to use two fax numbers, for instance, the price goes up to $28.32 per month.
iFax currently offers integrations with Google Workspace, Microsoft, and Zapier. The platform also offers Developer API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Citibank, PWC, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, cloud-hosted faxing service that allows users to send faxes through computers and mobile devices. This versatile platform lets users send a wide variety of files, including documents, PDFs, and image files. Transmissions are also protected by military-grade encryption and compliant with regulatory standards like HIPAA and GLBA.
Company Email
support@ifaxapp.com
Contact No.
Company's Address
Suite 22 137
139 Brent Street
London, England
NW4 4DJ
In case you are still having second thoughts about which app will work best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular every solution is and how extensive is its online presence.For example, if you check Freshchat LinkedIn account you’ll learn that they are followed by 23516 users. In case of iFax the volume of followers on their LinkedIn page is 430.
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