What is better GoToAssist or HelpSpot? When comparing GoToAssist and HelpSpot, you can easily see which Customer Support Software product is the more suitable choice. This guarantees that your organization can select the most productive and useful application. You can study the details, for example available tools, costs, plans offered by each vendor, offer conditions, etc.
We also let you check their total scores to know which one looks to be more beneficial for your firm. GoToAssist has 7.4 points for overall quality and 90% rating for user satisfaction; while HelpSpot has 7.5 points for overall quality and N/A% for user satisfaction. You can also assess which software company is more dependable by sending an email inquiry to both vendors and see which company replies sooner.
We did our best to review all popular Customer Support Software services offered out there, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
It may not always be enough to just compare GoToAssist and HelpSpot against one another. While useful tools, pricing plans and user reviews are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each app. In many cases a less dominant software may turn out to be an excellent choice that was a winner of many B2B awards such as our Great User Experience Award which proves that despite lesser market popularity it’s a significant rival to the apps that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
