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Compare HelpSpot vs Zendesk Chat

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better HelpSpot or Zendesk Chat? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, HelpSpot earned 7.5 points, while Zendesk Chat gained 8.5 points. At the same time, for user satisfaction, HelpSpot scored N/A%, while Zendesk Chat scored 100%.

Information regarding their unique elements, tools, supported platforms, customer service, and more are available below to provide you with a more correct assessment. Don’t forget to purchase only the features that you need so you don’t waste resources for features that are unnecessary.

People who are pressed for time or could use a recommendation from our team might want to investigate these top choices for this year: .

Every time you pick a service that you think will work best for your team you shouldn’t just pay attention to what reviewers have to say about it. In many cases individual experience with the solution may change, depending on specific goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick impression of how actual users of HelpSpot and Zendesk Chat rate their contact with the solution. Our algorithm is built around detailed analysis of product appearances on other websites, social networks and blogs, so you will receive a complete and credible picture of what other clients think about each software. In this case HelpSpot got a total satisfaction rating at N/A% while for Zendesk Chat 100% of users claim they had a positive experience with it.

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