What is better HelpSpot or Vivantio? If you wish to get a convenient way to decide which Customer Support Software product is better, our exclusive algorythm gives HelpSpot a score of 7.5 and Vivantio a score of 8.4 for general quality and performance. In addition, HelpSpot is rated at N/A%, while Vivantio is rated 93% for their user satisfaction level.
You can also evaluate their product details, including modules, tools, options, plans, prices, and much more. See if the software lets you to customize at least part of its workflows to guarantee it matches your own business procedures.
We know that not all companies have enough time to examine a large number of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the category are: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
When you select a app that you are sure will work best for your company you shouldn’t just pay attention to what experts have to say about it. Very often personal experience with the solution may change, depending on specific goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every service to give you an immediate overview of how actual users of HelpSpot and Vivantio evaluate their experience with the app. Our system is built around advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to obtain a comprehensive and credible overview of what other users think about each service. In this example HelpSpot got a total satisfaction rating at N/A% while for Vivantio 93% of people claim they had a positive experience with it.
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