What is better GoToAssist or Zendesk Chat? Buying the ideal Customer Support Software for your company is key to increasing your company’s effectiveness. In our platform, you can easily assess a wide range of solutions to see which one is the right software for your requirements. Here you can match GoToAssist vs. Zendesk Chat and examine their overall scores (7.4 vs. 8.5, respectively) and user satisfaction rating (90% vs. 100%, respectively).
You can even browse the details of costs, terms and conditions, plans, services, tools, and more, and determine which software offers more advantages for your business. In general, go for the business software that allows you to change the features and pricing to match your business growth or lack of it.
We know that not all companies have enough time to scrutinize a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
It may not always be sufficient to just compare GoToAssist and Zendesk Chat against one another. Although reliable functionalities, pricing and customer experience are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards merited by every service. In many cases a less known service may turn out to be an excellent choice that was distinguished with industry awards such as our Exceptional Customer Support Award which proves that despite smaller market popularity it’s a worthy rival to the software that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
