What is better GoTo Resolve or ProProfs Help Desk? You have such a wide range of Customer Support Software options in today’s state of that industry that choosing the right product is often confusing. On our comparison page, you can easily examine the tool, stipulations, available plans, and more details of GoTo Resolve and ProProfs Help Desk.
You can also check their score (8.2 for GoTo Resolve vs. 8.5 for ProProfs Help Desk) and user satisfaction level (96% for GoTo Resolve vs. 100% for ProProfs Help Desk). The scores and ratings offer you a general idea how both these software products perform. In addition, make sure if the software can integrate with existing business apps to guarantee greater productivity.
In the event you want to quickly identify the more reliable Help Desk Software according to our experts we advise you check out these solutions: Salesforce Service Cloud, Freshdesk, Zendesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
It may not always be enough to just compare GoTo Resolve and ProProfs Help Desk with one another. While useful features, pricing plans and user comments are all crucial and should be included when making a final decision, you should also check out the recognition and awards won by every solution. Very often a less known service may turn out to be a great choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that in spite of smaller market presence it’s a significant rival to the apps that rule the market.
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