What is better ProProfs Help Desk or VIZOR? Assessing products to get the best Customer Support Software doesn't have to be tough. On our review platform, you can easily match ProProfs Help Desk and VIZOR and immediately evaluate their unique elements. We allow you to check their features, supported devices, customer support, prices, terms, and more.
You can also examine their overall score (8.5 for ProProfs Help Desk vs. 8.0 for VIZOR) and overall customer satisfaction level (100% for ProProfs Help Desk vs. 98% for VIZOR). Devote time to review your leading options and determine which one is right for your company. Similarly, you have to assess the vendor’s business viability; can they be relied upon and will they still be operating a few years from now?
Users who don't have much time or could use a Customer Support Software suggestion from our team may want to investigate these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
No Customer Support Software will manate to solve all the requirements of a company. Even though key functionalities of ProProfs Help Desk and VIZOR should matter you should also carefully examine the integrations offered by a given app. In many cases you will already be using other types of B2B software in your company and it’s always wiser to select services that integrate well with one another. With that approach you will be able to be certain of a reliable exchange of data between your teams and apps, which can really reduce time wasted on migrating between one solution and the next.
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