What is better ProProfs Help Desk or Mojo Helpdesk? Purchasing the appropriate Help Desk Software product is as easy as comparing the good and low characteristics and terms offered by ProProfs Help Desk and Mojo Helpdesk. Here it's also possible to match their general scores: 8.5 for ProProfs Help Desk vs. 8.3 for Mojo Helpdesk. Or you can verify their general user satisfaction rating, 100% for ProProfs Help Desk vs. N/A% for Mojo Helpdesk.
We suggest that you spend some time to examine their unique features and decide which one is the better choice for your business. Moreover. keep in mind to consider your company’s or industry’s unique case, for example, a multilingual software for a global staff or a mobile version to help you work in the field.
As of now, the most popular products in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
All the data, details and experiences that we presented in this table were taken from official company pages, promotional resources available online, real-life experience from real clients as well as our individual hands-on use of every service by a professional reviewer. We put a lot of effort to comprehensively study each software, as a result we not only test it ourselves, but we also correlate our observations with opinions of other people from the SaaS community.
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