What is better ProProfs Help Desk or InvGate Service Desk? If you’re having a hard time selecting the best Help Desk Software product for your needs, we suggest that you compare and contrast the available software and find out which solution offers more advantages. For instance, here you can assess ProProfs Help Desk (overall score: 8.5; user rating: 100%) vs. InvGate Service Desk (overall score: 8.7; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has better pricing plans for your current situation. Having a clear table to match their features will significantly increase the likelihood of getting the best product for your company. Look closely at other aspects of the software for example ease-of-use, adaptability, scalability, and pricing terms.
Those of you who are pressed for time or would like to get a Customer Support Software advice from our experts may want to examine these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
Please pay attention to the fact that even though both ProProfs Help Desk and InvGate Service Desk may provide an excellent array of features each service may be aimed at a different company size. If you are comparing features you may want to pay attention to a company size they are aimed at. Certain functionalities might scale up with no problem for big enterprises but if you run a small or mid-sized company it’s often better to avoid paying for customized features that you may never actually use.
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