What is better InvGate Service Desk or PHC Service FX? The perfect Help Desk Software is a product that can tackle your company’s unique requirements. It is possible to determine which option works best for your company if you assess several products before you decide which one is the best.
For example, InvGate Service Desk and PHC Service FX are scored at 8.7 and 6.7, respectively, for total quality and performance. Similarly, InvGate Service Desk and PHC Service FX have a user satisfaction rating of 100% and 99%, respectively, which shows the general satisfaction they get from customers. Even better, get in touch with a regular customer of the software and solicit their comments about the application in question.
We realize that not all businesses have the time to test dozens of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: LiveAgent, Freshservice, Zendesk.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
All the data, information and opinions that we shared in this comparison were taken from official company pages, promotional content available online, actual experience from real customers as well as our individual direct use of every service by a professional reviewer. We put a lot of effort to comprehensively examine every app, as a result we not only examine it internally, but we also correlate our observations with opinions of other users from the SaaS community.
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