What is better InvGate Service Desk or NinjaOne (Formerly NinjaRMM)? Getting the most appropriate Help Desk Software for your organization is not that easy with too much features, options, and offers to consider. However, using our review platform will help you to cut down the selection steps by showing all crucial apps in a single place.
For instance, you can match InvGate Service Desk and NinjaOne (Formerly NinjaRMM) for their features and overall scores, in this case, 8.7 and 8.6, respectively. Likewise, you can check which product has better general user satisfaction rating: 100% (InvGate Service Desk) and 93% (NinjaOne (Formerly NinjaRMM)) to determine which one is the better choice for your organization. Don’t simply buy the service with the lowest price, but the software that has the best value.
We are aware that not all companies have the time to examine a large number of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: Zendesk, LiveAgent, Freshservice.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Every time you research different Help Desk Software products you shouldn’t only analyze their list of features and available pricing plans. Keep in mind the product should be meeting your work processes and company so the more flexible their offer the better. Find our which OSes are supported by InvGate Service Desk and NinjaOne (Formerly NinjaRMM) and ensure you will obtain mobile support for whatever devices you use in your company. You should also examine which languages and geographies are supported, as this may be a critical factor for many firms.
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