What is better ProProfs Help Desk or BoldDesk? Buying the ideal Help Desk Software product is all about assessing numerous solutions and figuring out the top application for your specific needs. Our unique process gives you a fast look at the general rating of ProProfs Help Desk and BoldDesk. For total quality and performance, ProProfs Help Desk scored 8.5, while BoldDesk scored 8.0. On the other hand, for user satisfaction, ProProfs Help Desk earned 100%, while BoldDesk earned 96%.
Below it's also possible to verify their functionalities, terms, plans, etc. to see which application will be more appropriate for your company. An important aspect to check is if the application allows you to enable/disable limitations on different types of users to secure any sensitive business data.
Right now, the best products in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Both ProProfs Help Desk and BoldDesk were reviewed by a panel of reliable SaaS experts who prepared a thorough examination of all key aspects of every app. Their total score was prepared with unique SmartScore algorithm that gives a separate partial score to each component like: main functionalities, customer support, mobile device support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only factor essential to a business so we make an effort to pay attention to all sides of a solution before coming up with its final score.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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