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Compare Freshsales vs Pipedrive

What is better Freshsales or Pipedrive? To make sure you purchase the most efficient and productive CRM Software for your company, you should compare products available on the market. For example, here you may match Freshsales’s overall score of 9.7 against Pipedrive’s score of 9.5. You may also compare their general user satisfaction: Freshsales (95%) vs. Pipedrive (100%).

In addition, you can review their pros and cons feature by feature, including their offered terms and rates. By comparing products you are more likely to pick the best software for your business. Of course you should know your unique needs to realize which software matches those needs.

We know that not all companies have the time to test a wide range of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Pricing Info

Freshsales offers five SMB and enterprise pricing plans. A 21-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Unlimited number of users
  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  •  Contact Management
  •  Pipeline Management
  •  250 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  2 Sales Campaigns/user
  •  Lead Scoring
  •  5 Intelligent Workflows
  •  Basic Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on

Garden – $25/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  500 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  5 Sales Campaigns/user
  •  Lead Scoring
  •  15 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization

Estate – $49/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  1000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integrations
  •  10 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  40 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • Contact Management
  •  Multiple Pipeline Management
  •  2000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  25 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  50 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency
  •  EUC Data Center
  •  IP Whitelisting
  •  Audit Logs

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dyson, Garda World, Flyrobe

Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. Among others, it integrates with:

  • Freshdesk
  • Google Calendar
  • Freshchat
  • Freshconnect
  • Freshcaller
  • Mailchimp
  • Zapier
  • Quickbooks
  • Xero
  • Segment

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.

Company Email

support@freshsales.io

Contact No.

Company's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
USA

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export

Pricing Info

Pipedrive is available in four SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 months is you decide to pay on an annual basis.

The following paid plans are available:

Essential – $12.50/user/month (billed annually) or $15/user/month (billed monthly)

  • Custom pipeline and stages
  • Custom fields
  • Activities and calendar view
  • BCC email inbox
  • Customizable dashboard
  • User and company goal setting

Advanced – $24.90/user/month (billed annually) or $29/user/month (billed monthly)

  • Real-time matching inboxes
  • Email opens and clicks
  • Email and task automation templates
  • Custom email and task automation
  • Identify important fields
  • One-click data enrichment
  • Custom user and admin permissions

Professional – $49.90/user/month (billed annually) or $59/user/month (billed monthly)

  • Email distribution lists
  • One-click calls and call tracking
  • Limitless meeting scheduling
  • Multiple dashboards
  • Revenue forecasting
  • Team management tools
  • Sales Manager App
  • Contact and deal visibility settings
  • Custom user, admin and manager permissions

Enterprise – $99/user/month (billed annually)

  • Dedicated account manager
  • Managed set-up and ongoing support
  • Extra customization to suit your business
  • Enhanced security to protect revenue and data
  • More user permissions to control what users see and do

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SkyAnalytics, Contactzilla, Iterable, MaxwellHealth

Integrations

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.

Company Email

team@pipedrive.com

Contact No.

Company's Address

460 Park Ave South
New York, NY 10016
USA

If you are still having doubts about which product will be best for your business it may be a good idea to examine each service’s social metrics. These metrics are usually an indicator of how popular each service is and how extensive is its online presence. For example, in case of Facebook Freshsales has 518 likes on their official profile while Pipedrive profile is liked by 24929 people.

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